Posts Tagged ‘social networking’

Google’s Buzz

Tuesday, March 2nd, 2010

Logo for Google Buzz Just when you thought there were already too many social media sites to contend with, Google went ahead and created another. Here is the lowdown on the latest major social networking platform, Google Buzz.

What Is It?

Google Buzz inbox email buzzBuzz is Google’s first real attempt to capitalize on the social media trend. Buzz lives atop GMail adding Twitter-like status messaging updates and the ability to post photos and links.

Unlike Twitter and Facebook, videos will play inside of your status updates and photo integration is not only more fluent in design but sites like Picasa and Flicker can be easily integrated.

@replies exist, just as they do on Twitter and Facebook. Using the @reply will make your Buzz appear in a person’s inbox.

Why You Might Be Skeptical

You may remember an enormous amount of hype surrounding another Google product, Wave. Wave may have seemed like a social media platform but wasn’t… quite. Wave is something like an online collaboration tool that, well, is hard to figure out and, in my opinion, is not very useful.

Buzz, in comparison, is simple. You write a status update like you would in Facebook or Twitter and send it out to people following you.

Why is it Powerful?

Button to try Google BuzzThe biggest advantage to Facebook and Twitter are their user base. Each is driven by hundreds of millions of users, making it more enticing for newbies to join in. GMail has the same mass audience. If you use GMail, turning on Buzz is as simple as a click. If you login to GMail on the Web, you are already on and used to the platform.

Controversy

Buzz launched with an enormous problem. Google tested it inside the company where their e-mail addresses were already available to one another. When they turned it on, Google automatically listed, publically, the e-mail addresses of the people Buzz users were talking to. Did I mention this was PUBLIC? Imagine jealous lovers, nosy bosses, stalkers, and other fascinating folks finding the full e-mail addresses of the people their targets regularly talk to!

This was a major blunder because the default setting was to “opt everyone” into this “feature” rather than make it “optional” information to share. To their credit, Google heard the outrage and changed this option fast. Still, that blunder made a lot of potential users anxious and potentially reluctant to adopt.

See Molly Wood’s excellent summary on CNET.

The Bottom Line

Update box for Jeffery Commaroto

As of right now, I find little value to Buzz and have no desire to build up a following on yet another social networking platform. I am a Twitterholic, but have also been finding more use for Facebook even though it’s a privacy nightmare. I hated “Wave” and have never gone back. I have no use for other Google products like “Voice” but I am a devoted fan of GMail and use Google search almost exclusively.

Integration of services can be swell, but I think there is too much integration when it comes to your privacy and personal life.

As a platform for marketers and organizations, I have yet to see the potential value of Buzz. Sure a company can grab a buzz account, hook up a Twitter feed and leave it, but just as integration causes concerns about privacy, too much integration on social media can lead to very stale and uninteresting accounts. I also don’t see the value of a companyx@gmail.com hub at the moment, but maybe that will change with more features and customization.

But if anyone has the potential to challenge the current dominance of Facebook and Twitter, Google does. The company’s often-overhyped launches have been lackluster and follow-through to create features is one reason to doubt what impact Buzz will have.

So in short, if you want to add yet another social media account to your life or are a lover of GMail who wants to integration across platforms, go for Buzz. If you are already doing too much and don’t want to waste time on something people may simply stop caring about in a year, wait and see.

Jeff Commaroto
Executive Assistant

The Balloon Boy, the 24-second news cycle, and Social Media

Wednesday, November 4th, 2009

Millions watched as flights over the Rocky Mountains were diverted and rumors spread that a 6-year-old boy may have been trapped aboard a rogue, flying-saucer shaped balloon. The world watched on television and listened through the radio, but they also followed the story online through Social Networking sites like Twitter and Facebook, where information, commentary, and first-hand accounts flew faster than the balloon.

Once innovative, the 24-hour news cycle found on cable television is evolving to what could be called a 24-second news cycle. The story of “Balloon Boy,” whom authorities now believe was part of a hoax perpetrated by his family, provides insight into how the art of journalism and the public consumption of media is fundamentally transforming.

In my opinion, a more interesting story developed as journalists hysterically scrambled to gather the most up-to-date inside information. Within moments of the first reports, Twitter’s number one trending topic was “balloon,” at over 1400 tweets per minute. Social Networks helped take a local story and make it global. Users watched events unfold in real-time through instantaneous Twitter updates, shaky home video broadcasts spread through sites like Facebook, and parodies were disseminated on YouTube.

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