Posts Tagged ‘new media’

Friday Favorites: Foursquare and Location

Friday, March 26th, 2010

Foursquare logoFoursquare is one of several different “location based” social media sites. All of these services use the same general premise, users connect with a GPS enabled Smart Phone and “check in” every time they go to a different location. Each has a game element built in so users earn badges, icons, points and other virtual goodies for participating. These services also allow users to attach messages to their checkins giving locations a trail of information that can be accessed by other users.

If that pesky little word, privacy, is buzzing around in your head, I understand. I signed up for Foursquare several months ago and quickly deleted my account. I didn’t like the idea of showing the world where I was every moment of my life and found it annoying to read the status updates of others who did.

The Potential

What brought me back to location? The potential!

Location of Tipping Point Media

Ignore the privacy factor for a moment and consider there is a fast growing list of ways our entire world has changed because of sites like Facebook and Twitter. As user base has grown, the potential to change society with the massive data shared has been realized.

For example, when world media was booted from Iran following a contested election last year, social media became the only place to collect and distribute information from inside that nation. The world watched a government crack down on protesters in real-time through YouTube and Twitter and the unfolding story was shaped almost exclusively by tech savvy protesters willing to share information with the world.

What Makes Location Different?

We have always been able to correlate information created in cyberspace to time but not often location. If someone reports on Twitter “there is an accident on X street” how would a driver about to travel there in the near future get the message? Imagine if warnings, insights, and observations about a location were easily collected and shared with those people who can use the data to make decisions about how to navigate our world.

Example of a Tip in Foursquare

The information does not have to be the obvious like weather or traffic data but the uniquely intangible human observations like the “mood” or aesthetic of a geographic location. Storing and sharing that data could greatly influence how others view or relate to locations, businesses and brands.

For a ruff and not entirely accurate, but still fun, visual example, see trendsmap.com where Twitter data is mapped over the globe.

Think about the potential this way, we are very rapidly reaching a point where there will be more “sensors” attached to the Internet than people. Devices that include cameras, thermometers, scales, unmanned drones, smartphones, robots, satellites etc. All of these senors are providing us with huge amounts of scientific and mathematical data about our world. Add to them the human sensors who are making observations, lending thoughts, insights, problem solving and number crunching and you can see that the Internet and social media is a massive network of untapped potential.

Privacy

Web sites like pleaserobme.com have received a lot of press. That site was compiling information about users to show how they were broadcasting to potential burglars they were not home. There is no doubt that sharing this much information can be dangerous! At the same time our lives are rarely truly secure. While a potential burglar could see when I am shopping at the grocery store, they could also drive by my home and make informed guesses about the nine hours plus travel I am at work each day.

Linking Your Accounts

For the benefit of your Twitter and Facebook friends, I highly recommend tweaking your settings when you link your other social media accounts to sites like Foursquare.  I personally don’t let  Foursquare send out any messages to my other social media sites because of the information overload it sends to all of my networks. Not everyone on Twitter needs to know when I buy coffee.

Google’s Buzz

Tuesday, March 2nd, 2010

Logo for Google Buzz Just when you thought there were already too many social media sites to contend with, Google went ahead and created another. Here is the lowdown on the latest major social networking platform, Google Buzz.

What Is It?

Google Buzz inbox email buzzBuzz is Google’s first real attempt to capitalize on the social media trend. Buzz lives atop GMail adding Twitter-like status messaging updates and the ability to post photos and links.

Unlike Twitter and Facebook, videos will play inside of your status updates and photo integration is not only more fluent in design but sites like Picasa and Flicker can be easily integrated.

@replies exist, just as they do on Twitter and Facebook. Using the @reply will make your Buzz appear in a person’s inbox.

Why You Might Be Skeptical

You may remember an enormous amount of hype surrounding another Google product, Wave. Wave may have seemed like a social media platform but wasn’t… quite. Wave is something like an online collaboration tool that, well, is hard to figure out and, in my opinion, is not very useful.

Buzz, in comparison, is simple. You write a status update like you would in Facebook or Twitter and send it out to people following you.

Why is it Powerful?

Button to try Google BuzzThe biggest advantage to Facebook and Twitter are their user base. Each is driven by hundreds of millions of users, making it more enticing for newbies to join in. GMail has the same mass audience. If you use GMail, turning on Buzz is as simple as a click. If you login to GMail on the Web, you are already on and used to the platform.

Controversy

Buzz launched with an enormous problem. Google tested it inside the company where their e-mail addresses were already available to one another. When they turned it on, Google automatically listed, publically, the e-mail addresses of the people Buzz users were talking to. Did I mention this was PUBLIC? Imagine jealous lovers, nosy bosses, stalkers, and other fascinating folks finding the full e-mail addresses of the people their targets regularly talk to!

This was a major blunder because the default setting was to “opt everyone” into this “feature” rather than make it “optional” information to share. To their credit, Google heard the outrage and changed this option fast. Still, that blunder made a lot of potential users anxious and potentially reluctant to adopt.

See Molly Wood’s excellent summary on CNET.

The Bottom Line

Update box for Jeffery Commaroto

As of right now, I find little value to Buzz and have no desire to build up a following on yet another social networking platform. I am a Twitterholic, but have also been finding more use for Facebook even though it’s a privacy nightmare. I hated “Wave” and have never gone back. I have no use for other Google products like “Voice” but I am a devoted fan of GMail and use Google search almost exclusively.

Integration of services can be swell, but I think there is too much integration when it comes to your privacy and personal life.

As a platform for marketers and organizations, I have yet to see the potential value of Buzz. Sure a company can grab a buzz account, hook up a Twitter feed and leave it, but just as integration causes concerns about privacy, too much integration on social media can lead to very stale and uninteresting accounts. I also don’t see the value of a companyx@gmail.com hub at the moment, but maybe that will change with more features and customization.

But if anyone has the potential to challenge the current dominance of Facebook and Twitter, Google does. The company’s often-overhyped launches have been lackluster and follow-through to create features is one reason to doubt what impact Buzz will have.

So in short, if you want to add yet another social media account to your life or are a lover of GMail who wants to integration across platforms, go for Buzz. If you are already doing too much and don’t want to waste time on something people may simply stop caring about in a year, wait and see.

Jeff Commaroto
Executive Assistant

It’s not my father’s Media Mix…

Monday, December 28th, 2009

From the late ‘70s to the early ‘90s my father worked for a marketing agency that, thankfully, enabled me to go to college (a college that boasted having one computer for every twenty-five students). At that time, the Buffalo Bills were in the Super Bowl, the World Internet Penetration was less than 1%, the highest rated television programs were on NBC (ER, Seinfeld, Suddenly Susan and Friends) and the term “publisher” generally had something to do with paper. The FCC was drafting the Telecommunications Act of 1996, which was ultimately responsible for  transforming  locally-owned media properties into huge, publically-traded conglomerates, which has become the industry standard.

My job title today is basically the same as my father’s.  Despite this, our jobs are very different. Since the mid ‘90s, the evolution of the internet has completely changed the media landscape. The most significant difference is the number of channels needed for an effective media mix – there were more developed over the last 15 years than the 50 years prior!  It is impossible to name them all, but here are a few:

1994

1st Display Ad ran on HotWired.com (78% CTR)

Amazon.com was founded

1995

Craigslist was founded

Yahoo was founded

E-bay was founded

Mashable was started

1997

The first satellite radio license was granted

The first DVR was sold

Red Bull came to America

Google got its name

KITV Argyle Television, Inc.’s gets the fist DTV permit from the FCC

1998

Constant Contact was founded

PayPal was founded

1999

First Blackberry was sold

Second Life was founded

2000

Adwords Launched

2001

The first IPOD was sold

Wikipedia was founded

2002

American Idol’s first telecast

2003

Linkedin was founded

Skype was founded

WordPress was founded

2004

Facebook was founded

2005

YouTube was founded

2006

Twitter was founded

2007

Delicious was founded

2008

iPhone App Store Opens

2009

Bing launches

A media plan that doesn’t incorporate any of these tools is rare. It’s not clear which of them will remain relevant  in  the future, but it’s certain that the media mix will continue to  evolve  as  new  platforms  become available  to  generate results for our clients.

Carolyn Sheflin
Digital Development Specialist