Archive for the ‘E-Marketing’ Category

eNewsletters Reach Your Target Audience, But at What Price?

Monday, August 30th, 2010

enewslettersThe new world of digital media has given us a plethora of new vehicles for delivering our message to a captive, engaged, and targeted audience. From mass reach banner campaigns that build brand awareness to paid search that drives sales and everything in-between, a smart marketer decides which strategies and tactics will best achieve a specific marketing objective.

When reviewing our options, we often find eNewsletters as a viable vehicle to reach a niche target audience. Because the audience has opted in to receive these emails, we can be assured that our message is reaching the right people.

So the targeting is great, but is there enough reach to justify the cost? Most publishers have decided to price display ads within their regular email correspondence based on the number of recipients. It’s not uncommon for a publisher’s pricing model to look something like this:

                62,000 recipients

                $30 CPM

                Total Cost – $1,860 (62k / 1000 * $30)

There is a major flaw with this pricing model: Open Rate. Most eNewsletters have an open rate between 20% and 35%. Even on the high end, right off the bat you’re almost tripling your CPM. Revisiting our pricing example above:

                62,000 recipients

                35% open rate

                21,700 actual opens/views

                Effective CPM ~ $85 ($1,860 / (21.7k / 1000))

Chances are the media buyer who purchased the eNewsletter based on the $30 CPM would have found a more cost effective solution if presented with the effective CPM of $85. The current pricing model would be akin to a radio station determining their pricing based on how many people have a radio in their car.

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What is Your Yardstick?

Tuesday, February 2nd, 2010

Measuring Tape ImageThe downturn in the economy last year forced advertisers to scrutinize return on advertising investments (ROI) more than ever before.  According to research firm Borrell Associates, online advertising is estimated to be $43 billion in the United States during 2009, which is up 12% over 2008. Why? Because it is so measureable!  You  don’ t have to benchmark the success of an advertising campaign on  quarterly sales reports anymore; web analytics provide digital media performance statistics twenty-four hours a day/seven days a week. The key to accurately measuring true return on investment for digital media is establishing clear measurement parameters.

For example, if you own an online store, it is very easy to track a user from website entry to purchase through analytics.  Post-click technology also allows you to follow a user who clicks through to your website from an ad, then leaves the site and returns later to make a purchase. You can calculate how many impressions are needed to produce a visitor, how many visitors are needed to produce a sale, and then calculate the exact return on an advertising investment.

If you don’t have e-commerce on your website you can still benefit from this process by tracking other online actions as key performance indicators (KPIs).  The measurability of digital media can come in the form of:

  • Website traffic
  • Link clicks
  • Video views
  • E-mail opens
  • Form completions
  • Text messages
  • Social network engagement
  • In-bound links
  • Application usage

Well defined marketing objectives and an understanding of your website’s capabilities will allow you to establish clear cut performance indicators for your digital campaign.  You don’t have to be a web developer to make this happen; you just need to understand how your website can influence your cash register.  It might take an extra step to calculate how that performance indicator translates to your return on investment, but it is well worth it.

Carolyn Sheflin

Digital Development Specialist