Archive for the ‘Social Media’ Category

Finding Motivation From Social Workouts

Wednesday, August 18th, 2010

Daily Mile LogoSocial media sites and services offer dozens of ways to harness the power of your social graph for entertainment, education, rekindling old connections or making new ones. One of the most useful things a user can do, in my opinion, is connect to a niche or subculture online where other users meet to achieve a goal, further a cause or share information around a specific topic. The most interesting and useful for me has been connecting my personal efforts to stay healthy and work out with social media.

There are several different Web sites and dozens of smart phone applications offering the ability to track workouts and keep food logs. The best tools connect users with a social graph to share progress around the topic of staying fit. My favorite is DailyMile where I have been keeping track of workouts for about a year now. (Note: There is no food log on DailyMile so I would recommend the calorie counter at About.com or one of the many apps available on Smart Phones.)

Example of Statistics from DailyMile

On DailyMile users can monitor circuit training, cycling, running, swimming, weight training, Yoga or any of a number of other popular activities. If you are someone like me who prefers to be outdoors and outside of the gym, you can chart your miles using the sites Google Maps integration.  Then you can store frequently used routes and even see other users who follow similar routes in your area.

Once you log your activity, the time and your distance, DailyMile uses your profile information to calculate the calories you’ve burned. You can see your progress over the days, weeks, months and years. This is great for watching the miles add up and the pounds come off. Of course the site also shows those “not so great” weeks when you didn’t quite make your goals.

Example of Motivation Badges Daily Mile

DailyMile offers a set of badges you can send as motivation to friends and followers. You can also leave encouraging comments. In the past, there have been times when kind friends have sent me motivation as a gentle reminder to get back on track. It worked and I often do the same for others.

On DailyMile you can elect to automatically post your workouts to your Facebook and Twitter feeds. You don’t have to do this, but it makes the process much easier to expand your friend-base. I have been greeted with wonderful, motivating comments from friends, family and Twitter followers who aren’t using use DailyMile.

Daily Mile Facebook Example

In addition to motivation, the most important benefit for me has been the invaluable amount of information I have learned from using the site. Watching how other people train helps remove what sometimes can feel like insurmountable hills when you take up a new regimen. Reading their workouts have reminded me that everyone struggles and stumbles.

The site also helped me find the best workout for me. I had been running and struggling because of complications from asthma. As hard as I tried I could just never build a consistent routine. Watching the success others had with cycling, I decided a few weeks ago to buy a mountain bike.

In four weeks I have already logged near 100 miles. Best of all, biking allows me to accomplish more than I was achieving from running and with far less stress on my lungs. I now look forward to coming home, working out and logging the routes!

If you are looking for motivation, or even just a way to keep track of a workout, DailyMile is an invaluable resource. I highly recommend joining. You can always see my profile and connect if you are looking to get started.

The Old Spice Viral Phenomenon, and What We Can Learn From It

Monday, August 2nd, 2010

It’s not your father’s deodorant and body wash anymore…

There’s something refreshing (excuse the pun) when a large corporation can launch a successful marketing campaign complete with a charming, burly man catching large fish in his bathroom. The charming man I’m talking about is former NFL wide-receiver turned actor Isaiah Mustafa who is winning the hearts and minds of  Twitter fanatics and YouTube junkies all over the country for his work as pitchman for the company Old Spice.

Wrapped in a white towel in front of a shower, Mustafa is “talking with the Internet,” responding to questions and comments from Twitter, YouTube, and Facebook users. Whether he’s having a conversation with tweeting actress Demi Moore or asking user @Jsbeals’s girlfriend to marry him in front of a YouTube audience of nearly one million, he’s got social media users hooked.

So, what can marketers learn from the Old Spice campaign? The company’s been around since 1938, but there’s nothing old school about how they are reaching a new audience. With that said there are some key marketing fundamentals that Old Spice has brilliantly mastered.

  1. Consistency in the Brand – Consistency is the Holy Grail of branding. If you don’t have stability in your campaign messaging, then you should go back to the drawing board. That’s what is so compelling about Old Spice. From their Twitter bio (I’m the man your man could smell like) and location (I’m in a bathroom) to the overall reoccurrence of anything that screams “MANLY;” they know their brand inside and out.
  2. Harnessing the Social in Social Media – A big piece of the social media marketing puzzle that many companies are missing seems simple, but actually takes hours of management and strategic planning to grasp. What is it? The social part of social media. The reason I, along with many others, have fallen in love with this campaign is because Old Spice is actually responding to, not talking at, their audience. Both star blogger Perez Hilton and Joe Schmo can both get a response in the same day. And if you know it’s a possibility that you’ll be spoken to, aren’t you more likely to engage in conversation?(Side Note: I must admit: I may even be guilty at mentioning @oldspice in my tweets, in the hopes of getting a YouTube response. No luck yet, but I’m keeping my fingers crossed!)
  3. Targeting Influencers – Old Spice didn’t just respond randomly, as it may appear. They strategically had a mix of both influencers in society (celebrities, bloggers, etc.) and everyday people in the Twitterverse who had outrageous requests. Old Spice took advantage of the celebrity influence that people like Alyssa Milano, the NHL Blackhawks, even @twitter itself have in order to ensure that content will continue to be created.

Before this, I’ve felt that no company really understood new media. With most corporations skimming the surface of Twitter, Facebook, and YouTube, there hasn’t been a campaign that has really harnessed the potential of these sites…until now. Old Spice has set the bar high for Twitter/YouTube viral campaigns, and I challenge others to step up and let their brand shine through as they have.

Katie Shill
Interactive Media Intern

20 Places to Find Content for Social Media Posts

Monday, July 19th, 2010

The majority of us are not celebrities, so having an egg sandwich for breakfast is just not that relevant to most of the people that we interact with online  (unless it is a particularly good egg sandwich, from your favorite diner, which you promptly posted a review OR leave a tip on Foursquare). 

If you are going to participate in social networking, you have to contribute.  Once you realize that Twitter is not just people replaying their daily activities and that LinkedIn isn’t only job seekers and new college graduates, you realize that there is valuable information out there.  In fact, there is so much content available that you have to be very creative to compete. 

Content for social media can come from:

  1. Links
  2. Self-created content
  3. Other social media users

Fortunately, if you don’t have time to write a blog everyday, there are lots of ways that you can find and organize content to use for social media and keeping up to date on your industry. In addition to industry specific publications, here are twenty sources that will aggregate content for you based on your interests and preferences:

Alltop- organizes RSS feeds organized by content category

Cnet- technology news aggregate

Delicious- content directory that organizes information by tags

Digg- Directory of content by category based on site user preference

Drudge Report- linkage to many national, international and industry publications in a “river of news” format

Facebook-business pages and applications that incorporate content that can be searched through the platform

Fark- aggregate of multiple local news and information sources

Google Blogs-searchable blog content by category based on Google Search results

Google News- find directories from hundreds of different news categories

Huffingtonpost- aggregate of news and cultural content

I-Google-personalized Google page where you can organize content from all over the internet

Mashable- technology and internet industry news aggregator

Slide Share-collection of presentations

Social Mention- searchable information by keyword through social media

Stumbleupon-recommendation engine which shows your internet content based on your interests and preferences (need to set up an account)

Technorati- aggregator of blog content searchable by category

Topix- local news information aggregate, that is searchable by geography

Tweetmeme- organizes content by different category and popularity on twitter

Twitter Search- searching twitter for content, keywords and themes

Yahoo News- organizes top stories and trending topics many topics

YouTube- allows you to search for content areas and recommends videos based on your viewing habits

A Facebook Privacy Tool: Privacydefender.net

Thursday, July 8th, 2010

Why is Privacy so hard to achieve?!

Because it’s the world we live in.  We love Facebook and the ability it gives us to stay in touch with family and friends, especially those we don’t interact with on a daily or even weekly, monthly or yearly basis.  But who else is secretly interacting with us on Facebook?   Our information is a hot commodity these days and Facebook is the place we store and share it.  So how do we keep our info safe?  Nothing’s ever truly safe once you post it anywhere on the internet, so if you don’t want everyone to know something, then don’t post it.   However, if you’re comfortable sharing, but still would like to try and manage who sees it, then this post might have a helpful tool for you.

www.Privacydefender.net
Before and After picture privacydefender.netIt’s simple to use and only takes a few minutes to get the hang of and implement.  It’s courtesy of www.ReputationDefender.com, one of the world’s leading comprehensive online reputation management and privacy companies.   It will evaluate your privacy settings and in a simple graphic, layout for you who is seeing what, and what can be shared with whom.   With a click of the mouse, your privacy settings on Facebook will be automatically updated based on your choice of who you want to see what.  Below is a screen grab of my initial evaluation.  My Facebook privacy settings were pretty much where I wanted them, but not quite.  I thought I had adjusted my privacy settings, but it can get confusing.  PrivacyDefender.net made it a bit simpler to actually see how private my info actually was.  It even showed me that advertisers were able to share my info with friends in ads.   This option has now been set to “off”.  I am still not sure how to turn this option on/off, but PrivacyDefender.net does it for me.

I’ve checked this out on Snopes.com and “Googled” it to see how dependable it actually was and that it wasn’t just another scam.  I’ve found nothing to lead me to believe that this is anything but a helpful tool in the world of Facebook privacy.  Unless someone can prove to me otherwise, I would recommend giving this a try.  It only takes a few minutes and it’s no hassle.

Sean Magin
Account Manager

Just One Checkin with check.in – Friday Favorites

Friday, June 4th, 2010

A few weeks ago I talked about Foursquare and the future of location based applications. While Foursquare is fun, there are several other sites including GoWalla, Brightkite and Google Latitude that also use location. Each offer different incentives and features and each have a userbase that may not be crossing platforms but managing accounts on all of the platforms has been difficult because no central check in site has existed, until now.

Brightkite has created a mobile Web site, check.in (or  m.check.in on your mobile browser) where you can hook multiple services into one place giving you the ability to check in across platforms at once. The site is available from the browser on your smart phone which connects to the devices GPS and then sends the information to each service simultaneously.

One site to check in to location services at onceThe site is not entirely smooth, I have found it can hang and is at times generally unresponsive. The same can be said though of the stand alone applications for each service. When it does work it is not only a time saver but a reason to try all of the different sites. I have had Gowalla and Brightkite accounts for months now but stopped using them in favor of Foursquare because of the difficulty in opening up all of the separate applications every time I wanted to check in. I now intend to be an active user of all three!

Currently you can add your Brightkite, Foursquare, GoWalla, TriOUt and Whrrl accounts.

A Once Removed Social Media Connection

Thursday, May 20th, 2010

Tree of Life Family TreeAn odd message reached me last week from a woman I met on Twitter about a year ago. The message said, “Here’s 1 out of left field for you…got a relative named Joseph who married a Susan Barnes? (No worries, just genealogy).” There, in a tweet sent from a woman I have known online but never met in person, were the names of my parents. I was of course, intrigued.

This woman and I had met and started talking through a shared love of politics, a bond I have with thousands of others I’ve spoken with since first signing up for the social network.  We have laughed and joked, we have shared tidbits about who we are, but within the 140 characters of a tweet I had never divulged much about my family or upbringing. As far as I knew she had no reason to investigate.

What I wasn’t aware of is that she has been researching her genealogy and had reached a dead end. Thanks to the changing of an ancestor’s last name from marriage, she was missing information about the life and lineage of a relative. Luckily her research hit a breakthrough when a friend of hers found the obituary of my recently departed and much beloved grandmother.

It turns out, my grandmother was the daughter of her great grandfather, making us second cousins, once removed. (Once removed meaning we are a generation apart) She had known my last name from my Twitter account, connected it with my father from the obituary and walked the branches back to our common ancestor. She related this all to me via Twitter, adding a layer to our social connection neither of us had known existed.

All of the black and white photographs of my distant family flooded my mind as I envisioned this connection. The images had new importance. If I can find them and digitize, they will be something tangible for her to complete the names on her family tree. Something for her and her family, which contains part of my family, to look over and connect with.

When talking about social networking you cannot help but speak about connections and ponder the countless ones we don’t know we have. The connections that unite us and inform our identity. I would meet a second cousin by chance I never knew on Twitter. But then again, is it chance that we would share a common worldview and interest in technology? We actually studied the same subject in college, work in similar professions and share a similar sense of humor. All of these things helped shape adoption of the same technology and brought us together.

The possibilities, the people I might meet, family I could come to know, the potential is what makes social media so fantastic and different than the technologies we’ve used before. Facebook, Twitter, LinkedIn and other services help us tap into the connections we did not know were there. The shared interests, the common history and a world that is not limited to geography. It still takes work. My second cousin had to do the heavy lifting to make the connection, but now that it exists, who knows what else we will find searching not only our lineage but connecting our social media graphs.

Jeff Commaroto
Executive Assistant

Social Bookmarking With Delicious

Monday, March 15th, 2010

Managing the massive amounts of industry articles, news stories, videos and links we view to keep “up to date” can almost be a job in itself. One tool we use in-house and to give clients access to research is Delicious a “social bookmarking” website.

Delicious is a site that archives this information and significantly reduces the amount of paper we use. Instead of printing articles, we save them on Delicious for staff and clients to view.

Just bookmark a link to something you like, and then go back to the site when you want to retrieve it. The power is in the ability to see and share links with others and to “tag” bookmarks with keywords. The more links that are “tagged” with the same or similar information, the more you can learn about a subject or find related information.

Tags can be created for specific purposes (like conferences or breaking news) and users can “follow” tags.

If you tag any link with “TPMLinks,” we at Tipping Point Media will see it and can share with our network.

Getting Started

Delicious Screen Capture

Image showing how to save links to deliciousAfter creating an account, bookmarking a link is easy. When you are on a page you’d like to save or “bookmark” go to the address bar and copy the entire link. Then visit Delicious.com. Once on the site just click on “Save a new bookmark” and paste the address into the box that appears. When you are finished hit submit.

A Share Button for LinksMany articles now have a “sharing” icon. If the article you’re reading has one, just click on share, then select Delicious, add your tags and save. It’s really fast!

To improve your ability to find these articles months later, add a title, notes and keywords. When creating keywords, think about the basic words you might use to describe the link, words that would be familiar when you want to find the link later.

Keywords can be multiple words, just separate them with a period. So Social Media would be Social.Media etc. Not every user tags using periods and sometimes just combining the words, socialmedia for example, will generate more results.

Save a link to Delicious

An Even Easier Way

The easiest way to save links is to utilize a “bookmarklet” in your Web Browser. Bookmarklets are links that have extra code attached to them. With the Delicious bookmarklet you can click one button and skip having to go to the Delicious website. A small window will appear with the link and web page’s title already populated.

To learn how to install the Delicious bookmarklet visit this page.

Social

The power of Delicious is in its social nature. You can see the most popular bookmarks anytime.

You can always see how many times a link has been bookmarked and the users who shared.

Delicious Statistics

You will also see the tags used when a user bookmarked the link. You can use these tags to find similar information. You can also see a specific user’s page, see their bookmarks, look at their tags and even subscribe to their Delicious account if you like the kinds of links they share.

RSS

Delicious, like many blogs and sites, utilizes the power of RSS (Really Simple Syndication). Every user, tag and network of users has its own RSS feed. If you use a feed reader like Google Reader you can subscribe to these RSS feeds and automatically see when something new has been added. (For more see Jeff’s blog post on using RSS)

Michelle Ashby
CEO/President

Google’s Buzz

Tuesday, March 2nd, 2010

Logo for Google Buzz Just when you thought there were already too many social media sites to contend with, Google went ahead and created another. Here is the lowdown on the latest major social networking platform, Google Buzz.

What Is It?

Google Buzz inbox email buzzBuzz is Google’s first real attempt to capitalize on the social media trend. Buzz lives atop GMail adding Twitter-like status messaging updates and the ability to post photos and links.

Unlike Twitter and Facebook, videos will play inside of your status updates and photo integration is not only more fluent in design but sites like Picasa and Flicker can be easily integrated.

@replies exist, just as they do on Twitter and Facebook. Using the @reply will make your Buzz appear in a person’s inbox.

Why You Might Be Skeptical

You may remember an enormous amount of hype surrounding another Google product, Wave. Wave may have seemed like a social media platform but wasn’t… quite. Wave is something like an online collaboration tool that, well, is hard to figure out and, in my opinion, is not very useful.

Buzz, in comparison, is simple. You write a status update like you would in Facebook or Twitter and send it out to people following you.

Why is it Powerful?

Button to try Google BuzzThe biggest advantage to Facebook and Twitter are their user base. Each is driven by hundreds of millions of users, making it more enticing for newbies to join in. GMail has the same mass audience. If you use GMail, turning on Buzz is as simple as a click. If you login to GMail on the Web, you are already on and used to the platform.

Controversy

Buzz launched with an enormous problem. Google tested it inside the company where their e-mail addresses were already available to one another. When they turned it on, Google automatically listed, publically, the e-mail addresses of the people Buzz users were talking to. Did I mention this was PUBLIC? Imagine jealous lovers, nosy bosses, stalkers, and other fascinating folks finding the full e-mail addresses of the people their targets regularly talk to!

This was a major blunder because the default setting was to “opt everyone” into this “feature” rather than make it “optional” information to share. To their credit, Google heard the outrage and changed this option fast. Still, that blunder made a lot of potential users anxious and potentially reluctant to adopt.

See Molly Wood’s excellent summary on CNET.

The Bottom Line

Update box for Jeffery Commaroto

As of right now, I find little value to Buzz and have no desire to build up a following on yet another social networking platform. I am a Twitterholic, but have also been finding more use for Facebook even though it’s a privacy nightmare. I hated “Wave” and have never gone back. I have no use for other Google products like “Voice” but I am a devoted fan of GMail and use Google search almost exclusively.

Integration of services can be swell, but I think there is too much integration when it comes to your privacy and personal life.

As a platform for marketers and organizations, I have yet to see the potential value of Buzz. Sure a company can grab a buzz account, hook up a Twitter feed and leave it, but just as integration causes concerns about privacy, too much integration on social media can lead to very stale and uninteresting accounts. I also don’t see the value of a companyx@gmail.com hub at the moment, but maybe that will change with more features and customization.

But if anyone has the potential to challenge the current dominance of Facebook and Twitter, Google does. The company’s often-overhyped launches have been lackluster and follow-through to create features is one reason to doubt what impact Buzz will have.

So in short, if you want to add yet another social media account to your life or are a lover of GMail who wants to integration across platforms, go for Buzz. If you are already doing too much and don’t want to waste time on something people may simply stop caring about in a year, wait and see.

Jeff Commaroto
Executive Assistant

Total Immersion Marketing

Tuesday, November 24th, 2009

This piece also appeared in the November 2009 edition of Connecting Rochester magazine.

Every day, I visit social media sites (mostly from my iPhone) to connect with my contacts and favorite brands. I often talk about my experiences and read opinions from blogs and my networks. This exchange of information is all part of the Engagement Marketing model my firm strongly encourages our clients to consider.

Many consumers prefer the ability to communicate directly with brands when making purchasing decisions. In discussing with my team about our own online habits, we realized one brand, Starbucks, is crossing over from an engagement model, to total immersion, thanks in part to an iPhone application connected to their popular loyalty program.

The Starbucks loyalty program gives customers various incentives, including free wireless access and free extras for drinks, in exchange for a customer’s willingness to keep a balance on a rewards card. The card works like many loyalty programs, but the Starbucks model is one of the most easy to navigate. The card connects to an account that keeps track of your balance through consumption. Lost or stolen cards are rarely a problem because the account holder is able to manage their cards online. Gift cards can be applied to the main account as well!

The Web site for this loyalty program has always been simple to use, but of course Starbucks made life even easier with the addition of an iPhone application. The Starbucks Mobile Card application gives customers 24/7 access to their balance, and the ability to replenish funds (one of my employees says it’s so easy that he does this during the wait between the drive thru order window and the pick up window).

Because Starbucks knows we need our coffee, and we need it fast, they are testing a mobile application in 18 stores that allows a customer to make payments directly from their phone. Anyone think they might sell even more coffee, bakery and juices…faster?

There is a second application that interfaces with the first that is devoted to providing location and product information. And, of course, there are Starbucks Twitter and Facebook fan pages.

These applications don’t just engage the consumer…it makes it completely impossible for anyone NOT to buy from Starbucks. So, marketers are calling this Total Immersion Marketing. In the same way Starbucks built a reputation for high-end coffee through specific, unified procedures and customs, they are building a platform across social media and mobile devices that will make it easy for customers to become immersed.

Now, I had my first “bad Starbucks coffee” the other day, but I drove away before I could take it back for my free re-do. Maybe they could come up with an app where you could log in and give them feedback on the quality of each purchase? I posted it to my Facebook page, my friends heard about it, but Starbucks did not. Perhaps an application could help spot troubled stores or learn more about changes in our drink choice habits.

Companies and brands can learn so much about their products and customers from well-crafted loyalty programs and social media sites. Learn more about how consumers are demanding brand interaction from their brands in an article by October 29th article from eMarketer.

Michelle Ashby
CEO/President

The Balloon Boy, the 24-second news cycle, and Social Media

Wednesday, November 4th, 2009

Millions watched as flights over the Rocky Mountains were diverted and rumors spread that a 6-year-old boy may have been trapped aboard a rogue, flying-saucer shaped balloon. The world watched on television and listened through the radio, but they also followed the story online through Social Networking sites like Twitter and Facebook, where information, commentary, and first-hand accounts flew faster than the balloon.

Once innovative, the 24-hour news cycle found on cable television is evolving to what could be called a 24-second news cycle. The story of “Balloon Boy,” whom authorities now believe was part of a hoax perpetrated by his family, provides insight into how the art of journalism and the public consumption of media is fundamentally transforming.

In my opinion, a more interesting story developed as journalists hysterically scrambled to gather the most up-to-date inside information. Within moments of the first reports, Twitter’s number one trending topic was “balloon,” at over 1400 tweets per minute. Social Networks helped take a local story and make it global. Users watched events unfold in real-time through instantaneous Twitter updates, shaky home video broadcasts spread through sites like Facebook, and parodies were disseminated on YouTube.

(more…)